General Terms and Conditions

2.1. The Service Provider offers men's hairdressing (barbershop) services at its premises.

2.2. An appointment may be booked online (via the booking system on the website), by telephone, or in person. To book online, the Guest must create an account (by providing a name and e-mail address).

2.3. Once the booking has been finalised, the Guest receives a confirmation e-mail with the booking details (service, barber, date, time, location).

2.4. A service is considered booked once the Guest has successfully completed the booking process and confirmation has been issued.

3.1. Cancellation deadline: The Guest is entitled to cancel or amend a booked appointment free of charge no later than 24 hours before the appointment, via the online booking system, by telephone or in person.

3.2. Cancellation within 24 hours: Where cancellation or amendment occurs less than 24 hours before the booked appointment, the Service Provider is entitled to charge a surcharge on the fee for the booked service on the Guest's next visit.

4.1. The Barber makes every effort to keep to booked appointments precisely; however, due to unforeseeable technical, health-related or other force majeure reasons, the Barber is entitled to amend a booking (including the time, the day, or the professional carrying out the service).

4.2. The Service Provider will notify the Guest of any such changes as soon as possible (by telephone, SMS or e-mail) and will provide a new appointment.

5.1. In order to serve Guests to the fullest and with the highest quality, the Service Provider operates on a strict schedule.

5.2. In the event of lateness: if the Guest arrives late, the Barber is entitled to shorten the service by the length of the delay or, where the delay exceeds 10–15 minutes, to refuse to provide the service, since the delay would jeopardise the appointment of the next Guest. In such a case, the service is deemed not to have been performed, through the fault of the Guest.

6.1. LORINCZ Studio reserves the right to protect the salon and its fair-dealing clientele. The Service Provider is entitled to delete the Guest's online registration/account and to permanently blacklist the Guest (preventing further bookings) in the following cases:

• Where the Guest repeatedly (on multiple occasions) fails to appear for a booked appointment without prior notice (no cancellation).
• Where the Guest regularly cancels or amends appointments at the last minute (within 24 hours).
• Where the Guest is regularly late, making it impossible to work to schedule.
• Where the Guest's conduct at the salon is inappropriate, aggressive or disrespectful towards staff or other guests.

6.2. Further details of the data processing relating to blacklisting are provided in the Privacy Notice.

7.1. The current prices of the services are displayed at the salon, on the online booking platform and on social media pages.

7.2. The Service Provider reserves the right to change prices. Appointments already booked are subject to the prices in effect at the time of booking.

7.3. After the service has been provided, the Guest must pay for it on the premises using one of the accepted payment methods (cash / bank card).

8.1. Maintaining a civilised and clean environment on the salon premises is compulsory for every Guest.

8.2. The Guest must inform the Barber of any factors affecting the service (e.g. skin condition, allergy, infectious disease). Where there are clear signs of an infectious disease, the Barber is entitled to refuse to carry out the service.

9.1. Matters not regulated by these Terms are governed by Hungarian law, in particular Act V of 2013 on the Civil Code, and applicable consumer protection legislation.

9.2. The Service Provider reserves the right to unilaterally amend these Terms. Amendments take effect upon publication on the website. Appointments already booked remain governed by the Terms in force at the time of booking.

9.3. Information on the processing of personal data is provided in the Privacy Notice, and information on the Service Provider's identification details is provided in the Legal Notice.